Effective Date: March 27, 2025
At Lactation Circle, hosted on Electronfer.com, your satisfaction is our priority. We offer a 30-day return and refund policy to ensure you feel confident with every purchase. If 30 days have passed since your order, we may no longer be able to issue a full refund or exchange.
Eligibility for Returns:
To qualify for a return:
- Items must be unused and in original packaging
- Product must be in the same condition as received
- Proof of purchase is required
Non-Returnable Items:
Due to health and safety guidelines, certain items are not eligible for return, including:
- Perishable goods (e.g., food, supplements)
- Intimate or sanitary products (e.g., opened nursing pads, breast pump parts)
- Digital downloads (eBooks, courses, guides)
- Gift cards
- Health and personal care items marked “final sale”
Partial Refunds May Apply If:
- Returned books or materials show signs of use
- Sealed items are opened (CDs, DVDs, software)
- Items are damaged or incomplete (not due to our error)
- Return request is made after the 30-day window
Refund Process:
Once we receive and inspect your returned item:
- We’ll email you the status of your refund
- If approved, the refund will be processed to your original payment method
- Processing may take a few business days depending on your financial institution
Missing or Late Refunds:
If your refund hasn’t arrived:
- Recheck your bank account
- Contact your credit card company
- Reach out to your bank
Still missing a refund? Please contact us for further assistance.
Sale Items:
Only regular-priced items are refundable. Sale and clearance items are final.
Exchanges:
We offer exchanges only for defective or damaged items. Contact us to arrange an exchange before returning the product.
Gifts:
If your item was marked as a gift and shipped directly to you, you’ll receive a gift credit once the return is processed. Otherwise, the refund goes to the original purchaser.
Return Shipping:
- Contact us before sending any item back to receive the return address
- You are responsible for return shipping costs (non-refundable)
- For valuable items, use a trackable shipping service or purchase insurance
Need Assistance?
Our team is here to help. Reach out through our Contact Us page or email support for return or refund questions.